Tenant Information
Permitted payments and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant’s behalf) the following permitted payments:
Holding deposits (a maximum of 1 week’s rent)
Deposits (a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above)
Payments to change a tenancy agreement e.g. change of sharer (capped at £50 or, if higher, any reasonable costs)
Payments associated with early termination of a tenancy (capped at the landlord’s loss or the agent’s reasonably incurred costs)
Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services (telephone, internet, cable/satellite television), TV licence
Council tax (payable to the billing authority)
Interest payments for the late payment of rent (up to 3% above The Bank of England’s annual percentage rate)
Reasonable costs for replacement of lost keys or other security devices
Contractual damages in the event of the tenant’s default of a tenancy agreement
Any other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.
Landlord Property Management is a member of the CMP (Client Money Protect) Scheme and also a member of The Property Ombudsman redress scheme
Tenant Referencing Criteria:
Landlord Property Management will undertake referencing checks on all applicants over the age of 18 wishing to move into a rental property. As part of this process, we will undertake:
• A credit check to ensure each applicant does not have any adverse credit such as CCJs (County Court Judgements).
• An affordability assessment to ensure applicants income will sufficiently cover the rental payments.
• To pass the affordability check, each applicants gross annual basic income (including benefits and pensions) must be at least 30 times the monthly rental amount e.g. if the rent is £500 PCM, applicants would need to earn £15,000 as an annual pension or basic salary (excluding commission/bonus) before tax or other deductions were made.
• Each applicants affordability is assessed individually against the criteria.
• Self-employed applicants will require an accountants reference and should have accounts for a minimum of two years.
• Employment checks to confirm your start date, salary and if your position is permanent.
• Homeownership checks (only if you are a homeowner) confirming your mortgage payments are up to date.
• A Landlord reference (if you are currently residing in rented accommodation) confirming you have abided by the terms of the lease. This will check that the rent was paid on time and in full, there was no antisocial behaviour and the property was looked after in an appropriate manner.
• Right to rent and ID checks.
Applicants who are students or are unemployed/work part time and receiving benefits WILL REQUIRE A GUARANTOR.
What Our Clients Say About Us!
I’ve been using LPM Ltd to manage several of my rental properties for the past year, and I can honestly say they’ve been exceptional. Nothing is ever too much trouble – every issue is dealt with quickly, professionally, and with real care.
All repairs, inspections, and tenant queries are dealt with quickly and professionally. Communication is excellent, and we always feel reassured knowing the team at LPM are on top of everything.
LPM Ltd made selling my property completely stress-free!



